"Hi Jim! Finally getting to the testimony that Jerry and I promised you. My husband and I have used Metro Carpet Outlet a couple of times. We have never been disappointed with the service, pricing or quality of their products. We will recommend their company to all of our friends and business associates. They are the best!"
-Terry and Jerry N., Andover, MN
"Jim,Thank you and your staff for making my home look beautiful. Now all my rooms are carpeted!"
- Elizabeth G.
"Hi guys! The carpet you installed looks fabulous! I've enclosed some Xmas goodies for you…hope to see you over here. Have a great holiday!"
- Lucy B.
"Dear Katie and Jim: I sincerely appreciated my experience with Metro Carpet Outlet from beginning to end. Although I was referred to your facility by a friend, I still shopped around for carpet at a few different stores. However, I ultimately chose Metro Carpet not only because you were the least expensive, but you were by far the most personable and most professional!
The carpet installers were also great to work with. They were on time, courteous, and were very careful with moving my furniture back and forth.
Unfortunately, not many businesses understand the importance of customer service the way you do—oh well, more business for you!!
Thanks again for everything. If I know of anyone in need of carpet, I will be sure to tell them about you."
- Susan O.
"Jim and Catie from Metro Carpet were able to show me many high quality carpets. They were courteous and flexible with my changing install dates as our basement took longer than expected to finish.
I have recommended Metro Carpet to many of my professional colleagues."
- Katharine M., BSN
"Hi Jim and Catie,
Sorry that this has taken so long to get to you; we have had a ton of company—all of whom LOVE our carpets. Thank you again for taking such care of us. Feel free to cut this if this is too long for your web page. Have a great holiday weekend. And thanks again—it is tempting to cover all of our wood floors just to buy more carpet!
I chose Metro Carpets because I could not find anyone in town that could match or beat their prices for high quality carpets.
When I was ready to purchase new carpets for my home, I did extensive research.
What surprised me was that from helping me select carpets and their professional installation, Metro Carpet went above and beyond to make sure I had excellent products that enhanced the beauty of my home. They have earned my highest recommendation."
- Therese S., Minneapolis
“From the moment I first met Jim and Catie I knew that they were people I would love to do business with. Their demeanor radiated personal warmth and honesty, and I could tell when Jim measured my living room that he was a professional who knew what he was doing. He and Catie gave me great advice on which carpet would fit my budget and look great with the decor of my house.
The installers arrived promptly when scheduled, and they did a wonderful and professional job installing my new carpet. Even though my living room was a difficult layout to work with, they obviously knew what they were doing from start to finish. Before they left they even vacuumed the carpet and made sure to remove all of the debris.
I have been recommending Metro Carpet Outlet to all of my friends and will be featuring them on my own web site as an essential business.
Thanks so much, Jim and Catie!”
- Karla C., Minneapolis, MN
"I am very happy with my experience with Metro Carpet. It's a small, family owned business that offers you personal attention. I worked with the owner, Jim, through the whole process. He helped me find the right carpet for my needs, came to my home to take measurements, processed my order, and scheduled my installation. Everything was smooth and easy. Cost wise, they beat all the estimates I had received from other vendors, including big-box stores. In the end, I am quite happy with my experience and my new carpet!"
- Jenny B. 8/14/2015
"the best place for all your carpeting needs...HANDS DOWN. Why support big corporations when you can get better service and quality with this family business!!! I will never go anywhere else...I love Metro Carpet Outlet..."
- Alina A. 7/12/2015
"Great family business! I was given all the resources I needed in order to redesign my living room. Catie and Jim are professionals in their field. My carpet is plush and easy to clean! I LOVE Metro Carpet Outlet!!!"
- Linh D. 4/8/2015
"I was in a jam and needed carpet fast. I had a tenant that needed to move in and I couldn't refinish my upstairs wood floors in time. I asked one of my workers if he knew of a place that could do the job on short notice. He and another worker went down to metro carpet outlet and called me from there with sales person Catie at the ready. She got my requirements and said a guy would be by after 7 pm to measure. He brought a half dozen samples that fit my preferences so I wasn't overwhelmed with too many choices. He pointed out one that was very popular with one of his best clients. Bingo. I took that one. By noon the next day, there was a three man team that wasted little time getting the job installed. Very professional. When the job was done it dazzled. The house value jumped up in one day.I have to recommend the company. It's not often you deal with a company where every person you deal with seems pleasant and is professional."
- Del 11/02/2013
"'John' must work for their competition. They saved me a ton of money, and the carpet, installation and service was excellent! The carpet was in stock, and they installed it within 48 hours of me picking it out. Overall it was nearly $1100 LESS than the place that said the entire installation was only gonna be $89! They broke it down for me, no games, no B.S. When I need more carpet, it's the only place I'll go."